Terms & Conditions
Santa Paws is dedicated to creating handmade gift lookalikes of your furbabies that you fall in love with. Whether it’s to honor a lost furbaby or to gift a loving pawrent...It is a gratitude to your furry family member!
Due to the custom, handmade nature of our service, we cannot offer refunds. However, we still want to do our best to make you happy! Santa Paws has a standinding policy to address occasional instances of artistic difference by offering to create an entirely new product for you based on your design direction for a 40% off special offer. Click here to request your remake (Do not forget to provide us your contact details!) We apologise in advance for any mistakes and will aim to make things right!
Last updated: 1st May 2021